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Basic Critical Incident Stress Management Provider
: This 16 hour (2 day) course is the entry level class required to serve on most CISD-CISM teams. It covers team formation, defusing-debriefings, demobilization, peer responsibilities, mental health interaction, clergy formation, and department support. The students that successfully complete this class are issued a provider certificate to serve on a team, using the Jeff Mitchell Model program and instructed by Mitchell certified international instructors.

Advanced Critical Incident Stress Management: This 16 hour (2 day) class takes the basic provider to the next level in team management, support services, extended traumatic events, and a better understanding of the emotional process. A Basic CISM Provider certificate is a requirement prior to taking this class. Advanced CISM is a required course prior to taking any CISM instructor course.

CISM for Command Officers: Many times rank/command offers are not present at some traumatic events but their decisions and interactions may affect the emergency responder forever. This specialized group also carriers their own issues around like "I sent them into that burning house" or "I gave the order to shoot" or even "I'm the officer that put that paramedic on mandatory overtime." This course teaches command officers how to interact with other command officers as peers about these like issues.

E.A.P. and CISM: This course teaches human resource and personnel employees as well as command officers how to integrate the CISM team as a forerunner to some employee assistance programs (E.A.P.). It also teaches pre-need programs for line of duty deaths, traditions, honour guard, substance abuse, suicide risk assessment, and mental health issues. Many times the stress causing an employee's problems are financial, marital, or spiritual and one bad call brings it all together. This class helps identify the needs of stress management and assistance in finances, marriage, and life so the traumatic call is not debilitating. This course marries the CISM program with the Employee Assistance Program.

Surviving the Streets: This course is a well rounded look at how to avoid burn out and injury as well as emotional baggage while running the mean streets as an emergency provider. Fire, police, and EMS alike enjoy this very serious topic that is presented in an up-beat format.

Dealing with the aggressive patient: This is a physical class that teaches non-lethal holds, restraint techniques, and take-downs. We'll teach you how to safely handle the "physical" patient and what to do when "patients attack"

Responding to Terrorist Attacks for Emergency Services: This class establishes protocol, equipment needs, multi discipline training, and roll responsibilities for fire, police, and EMS if they are both the primary responder to an incident and/or responsible for command.