Basic Critical Incident Stress Management Provider: This 16 hour (2
day) course is the entry level class required to serve on most CISD-CISM teams.
It covers team formation, defusing-debriefings, demobilization, peer
responsibilities, mental health interaction, clergy formation, and department
support. The students that successfully complete this class are issued a
provider certificate to serve on a team, using the Jeff Mitchell Model program
and instructed by Mitchell certified international instructors.
Advanced Critical Incident Stress Management: This 16 hour (2 day)
class takes the basic provider to the next level in team management, support
services, extended traumatic events, and a better understanding of the emotional
process. A Basic CISM Provider certificate is a requirement prior to taking this
class. Advanced CISM is a required course prior to taking any CISM instructor
CISM for Command Officers: Many times rank/command offers are not
present at some traumatic events but their decisions and interactions may affect
the emergency responder forever. This specialized group also carriers their own
issues around like "I sent them into that burning house" or "I gave the order to
shoot" or even "I'm the officer that put that paramedic on mandatory overtime."
This course teaches command officers how to interact with other command officers
as peers about these like issues.
E.A.P. and CISM: This course teaches human resource and personnel
employees as well as command officers how to integrate the CISM team as a
forerunner to some employee assistance programs (E.A.P.). It also teaches
pre-need programs for line of duty deaths, traditions, honour guard, substance
abuse, suicide risk assessment, and mental health issues. Many times the stress
causing an employee's problems are financial, marital, or spiritual and one bad
call brings it all together. This class helps identify the needs of stress
management and assistance in finances, marriage, and life so the traumatic call
is not debilitating. This course marries the CISM program with the Employee
Surviving the Streets: This course is a well
rounded look at how
to avoid burn out and injury as
well as emotional baggage while running the mean streets as an emergency
provider. Fire, police, and EMS alike enjoy this very serious topic that is
presented in an up-beat format.
Dealing with the aggressive patient: This is a physical class that
teaches non-lethal holds, restraint techniques, and take-downs. We'll teach you
how to safely handle the "physical" patient and what to do when "patients
Responding to Terrorist Attacks for Emergency Services: This class
establishes protocol, equipment needs, multi discipline training, and roll
responsibilities for fire, police, and EMS if they are both the primary
responder to an incident and/or responsible for command.